Our Privacy Policy

This Privacy Policy explains how Modern Lighting Studio collects, uses, and protects your personal information when you visit modernlightingstudio.co.uk or make a purchase from us. We handle your data in accordance with UK data protection law, including UK GDPR.

What Information We Collect

When you visit our website or place an order, we may collect:

  • Identity and contact details: name, email address, delivery address, phone number
  • Payment information: billing details (card data is processed securely by our payment provider and is not stored by us)
  • Order information: products purchased, order history, transaction details
  • Technical data: IP address, browser type, device information, pages visited, referring URLs
  • Communications: emails or messages you send us

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations, tracking information, and delivery updates
  • Respond to your enquiries and provide customer support
  • Comply with legal and regulatory obligations
  • Improve our website and product offering through anonymised analytics
  • Send you marketing emails where you have opted in — you can unsubscribe at any time

Sharing Your Information

We do not sell your personal information. We share data only where necessary to operate our business, including with:

  • Delivery providers — to fulfil and ship your order
  • Payment processors — to handle transactions securely
  • Technology platforms — including Shopify, which powers our store (see Shopify's Privacy Policy)
  • Legal authorities — where required by law

Cookies

Our website uses cookies to improve your experience, remember preferences, and analyse traffic. You can control cookie settings through your browser or via our cookie consent tool when you first visit the site.

Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes it was collected for, including any legal or accounting requirements. Order data is typically retained for seven years in line with UK tax legislation.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Object to or restrict certain types of processing
  • Receive a copy of your data in a portable format
  • Withdraw marketing consent at any time

To exercise any of these rights, email us at info@modernlightingstudio.com.

Security

We take reasonable measures to protect your personal information. Payments are processed through encrypted, PCI-compliant systems.

Changes to This Policy

We may update this policy from time to time. The current version will always be available on this page.

Contact

Questions about how we handle your data? Email us at info@modernlightingstudio.com.